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KGH 1. Public Engagement New Hospital Online 28.09.2020

Throughout the COVID-19 pandemic, we’ve remained open to patients. We’ve offered appointments using new ways of working and new technology. We’ve worked hard to make sure we’ve remained available to speak to, and to offer appointments to anyone who’s needed them.

We know that patients sometimes prefer to see a GP face to face, but there are reasons why we’ve offered additional online or telephone consultations, and government guidance has played a big part in this. It’s remained the case that if we’ve needed to see a patient face to face, or felt it was important for their care, we’ve asked those patients to come in to see us.

Offering new ways of working has helped some patients to access appointments who wouldn’t normally be able to due to other commitments, such as their work or caring responsibilities.

The cleaning required between patients during the pandemic means that if all patients were to come into the surgery, we wouldn’t be able to offer the same number of appointments because of the amount of time that cleaning between each patient takes. However, we’ll always see patients face to face who need to be seen face to face.

Changing PPE (Personal Protective Equipment) between each patient adds additional time to the end of each appointment. The difficulty in obtaining PPE has also meant that we’ve needed to be more cautious than normal about the way we use scare resources. We continue to work hard daily to source the PPE we need.

We understand that some patients are reluctant to come and see us in the surgery as they’re worried. We’re making sure that social distancing is as good as it possibly can be and that we maintain a ‘COVID-secure’ environment. Some of the things we take into account when we’re considering this are: the number of people in the waiting room, the number of people who pass each other in the corridors, and the toilet facilities that are available.

Our staff are people too, and some may have ethnicity or health issues that make them more vulnerable to the effects of COVID-19. As caring employers, we need to ensure that we keep our staff safe as well. We take the necessary precautions to keep both our staff and our patients safe.

We have many elderly and vulnerable patients with health conditions that make them more vulnerable to coronavirus than most. We also know that there are young and healthy people who have been seriously affected by COVID-19, so it isn’t just the elderly or infirm we need to protect.

Increasing the number of patients in the surgery would mean that we’d increase the risk for everyone – particularly if some of those people had symptoms of COVID-19 and were unwell enough to need to be seen. For this reason, we’ll keep a balance of the types of appointments we have available.

There’s nothing we’d like to see more than a return to ‘normal’ life and the easy face-to-face care we’ve always provided, but at the moment offering fewer face-to-face appointments keeps patients safe and provides the maximum number of appointments we can.

We’re available to talk to, and we always want to hear from, patients who need us. While we understand patients’ frustrations with the current situation, we hope you’ll continue to help and support us, as you’ve always supported the NHS, so that we can go on providing you with care and support in the coming weeks and months.

CORONAVIRUS

IN ORDER TO MINIMISE THE SPREAD OF INFECTION AND KEEP OUR STAFF AND PATIENTS SAFE

ALL MEMBERS OF THE PUBLIC MUST WEAR A FACE COVERING WHEN ATTENDING THE PRACTICE

Whilst we ask visitors to wear face coverings for their protection and others, guidance states that the following groups do not need to wear a face covering:

  1. Children under the age of 3
  2. Patients unable to put on or wear a face covering because of any physical or mental illness or impairment, or disability
  3. Patients with breathing difficulties and respiratory problems that may be exacerbated by wearing a face covering
  4. Anyone with anatomical difficulties that would make wearing a face covering impossible or painful e.g. facial injuries
  5. Anyone who experiences severe discomfort or distress while wearing a face covering e.g. those with severe claustrophobia

For face covering exemption advice please visit www.keepsafe.org.uk 

your doctor will not be issuing letters to exempt you from face coverings.

Coronavirus information

For patients concerned that they may have coronavirus or may have been in contact with someone who has do not come to the surgery, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.

These can be accessed at https://111nhs.uk/service/covid-19

Below is a link to any questions patients may have on shielding, please type into your browser for information

https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2020/03/20200402-FAQs-Patients-vFINAL.pdf

From today Monday 16th March we will be minimising the number of patients coming into the surgery to reduce the risk to our patients and staff. All patients requiring an appointment will be booked into speak to a GP first. The GP will decide if the patient needs to attend the surgery. DO NOT ATTEND the surgery without first speaking to us. All Patients should nominate a pharmacy to collect their medications from. Requests for prescriptions etc should be made online, or post prescription requests through our letterbox. POST any letters through the letterbox do not enter the surgery.

If you have any social needs during the coronavirus outbreak, please contact volunteers on https://www.northamptonshire.gove.uk/coronavirus-updates/Pages/request-help-and-support-coronavirus.aspx

If you have been affected by or are requiring additional support because of the coronavirus outbreak, please contact the practice. We will then refer you to our social prescriber who can advise you about local support services or help you access the help you need.

Our social prescriber is able to refer you to the NHS volunteer Responders service. The NHS volunteer responders can help with:

  • Collecting and delivering shopping, medication or other essential supplies.
  • Provide transport to patients who are ready for discharge from hospital and ensure that they are settle safely back into their homes.
  • Provide telephone support to individuals who are at risk of loneliness.

If you know someone who is vulnerable and does not have a local support network, please encourage them to contact the practice and leave a message for our social prescriber.

GET CORONA VIRUS SUPPORT AS AN EXTREMELY VULNERABLE PERSON

copy and paste the link below into your web browser

https://www.gov.uk/coronavirus-extremely-vulnerable

please contact us through engage consult on our home page if you need any information to help you complete the vulnerable form on the government UK website.

The NHS and Public Health England (PHE) are extremely well prepared for for outbreaks of new infectious diseases. The current risk to the general public is moderate.

You can help too.

Germs can live on some surfaces for hours. To protect yourself and others:

  • Always carry tissues with you and use them to catch your cough or sneeze.
  • Bin the tissue, and to kill the germs, wash your hands with soap and water, or  sanitiser gel.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell
  • If you have arrived back from an affected area within the last 14 days and develop symptoms of cough or fever or shortness of breath, you should immediately
    • Stay indoors and avoid contact with other people as you would with the flu
    • Go to NHS 111 online and follow the instructions on what to do

This is the best way to slow the spread of almost any germs, including Coronavirus.

More information, including a list of the affected areas is available by logging onto gov.uk/coronavirus

SHINGLES

SHINGLES IS A CONDITION THAT IS CAUSED BY THE REACTIVATION OF THE CHICKEN POX VIRUS

SHINGLES VACCINATIONS AVAILABLE FOR ELIGIBLE PATIENTS PLEASE READ INFORMATION ON SHINGLES AT

SHINGLESAWARE.CO.UK

SKIN CANCER AWARENESS INFORMATION

Website link

https://skincancerawareness.org.uk/

You tube link

https://www.youtube.com/watch?v=tHEnDy-mksl

gold

See the source image

Great Oakley Medical Centre is now an Armed Forces Veteran Friendly Accredited GP Practice April 2019

Extended Access Hub for Corby

From 1 April 2019 patients registered with GP surgeries in Corby will have access to up to 150 more appointments per week as NHS Corby CCG introduces a new Extended Access Hub. The additional appointments will mean patients can access General Practice services between 6.30pm and 8pm on weekdays and slots will be available at weekends, Bank Holidays and over Christmas and Easter at Woodsend Medical Centre.

Corby’s new Extended Access Hub will allow patients to book routine appointments with a GP or other healthcare professional, including GPs, nurses, physiotherapists and health care assistants, seven days a week. The service will be tailored to meet the needs of the Corby population.

To access this service, call your own GP practice where receptionists will be able to access and book evening, weekend and Bank Holiday appointments where appropriate.

Patients needing healthcare when their practice is closed should continue to call NHS 111.

Great Oakley Medical Centre has been recognised with the Investors in Carers GP Accreditation standard, which acknowledges efforts made by staff to support Carers and helping to develop good practice.

The practice had already received the Bronze Award but has now also been awarded the Silver Level Accreditation in January 2017

If you would like to make a suggestion to the PPG, please contact them via email on CORCCG.GreatOakleyPatientsInput@nhs.netAlternatively, please telephone Mrs Joan Whitehouse at the surgery, who will be pleased to pass on your suggestion to them.

 

Welcome to Access Corby - Corby's Local Online Directory

Find information about local organisations, groups and agencies in and around Corby, Northamptonshire.

http://www.accesscorby.org.uk/about-us/

Cancer Screening can save your life

Please do not ignore the letters.  Early detection can prevent 75% of cancers developing.

CERVICAL CANCER SCREENING prevents up to 75% of cervical cancers.  However, a huge 1 in 4 women do not attend when invited.

All women aged 25 - 64 will be invited for screening.  This should take place every 3 years until the age of 50 then every 5 years.

BOWEL CANCER SCREENING  Bowel cancer is the second most common cause of cancer death in England after lung cancer.

The home screening kit is sent to all men and women aged 60 -74.

BREAST CANCER SCREENING

Women aged between 50 and 70 should be screened for the early signs of cancer.  The mammogram can spot cancer that is too small to see or feel.

 

National GP Survey Results from July 2017

To see how we are doing please copy the link 

into your web browser: www/gp-patient.co.uk


 

Do you Look After someone?


Northamptonshire Carers, a countywide charity, supports anyone in a caring role from the age of 5 years to 100+.  They offer a range of services to those who are looking after someone.  They have support groups and coffee mornings, complementary health treatments, gym memberships and holiday lodges.  In addition, you are entitled to a Carers Assessment, which involves talking to one of their workers on a one to one basis and putting a Support Plan together.  They can also simply listen to you!  You can phone their support line 9 am to 5pm Monday to Friday (tel 01933 677907) or they can arrange to ring you once a week or once a month just to see how you are getting on.    They have an active and thriving  Young Carers Service, have a sitting service and they could signpost you to the appropriate place if you have a specific problem or issue and don’t know where to start.  This is just a snapshot of what they do.
If you are helping to look after your mother/father, husband/wife or partner, friend, child with additional needs please just ring on the above number or tell your GP you are a carer and ask them to refer you to them.

 

FIT FOR WORK

Every year around 1 million workers are off sick for at least 4 weeks.  Without support many will not return to work at all.  'Fit for work' is supporting workers back to work by providing free access to occupational health. Please see the link below for more information.

https://youtu.be/l1H78jYoHIU

 

Inspection by the Care Quality Commission

Great Oakley Medical Centre was rated as good in all areas with  no additional actions required by the Practice.

To see the full report following our inspection in September 2015 please click  CQC Inspection

 

New practice logo 

 

Presentation

Drs Joanne Watt and Lipi Pradhan,partners at Great Oakley Medical Centre in Corby have been delighted with the results of a complete re-branding of their practice logo. In July last year they tasked Amber-Rose Bedwell, a 17yr old local artist, with the job of producing a fresh new logo to enhance their new mission statement of “helping people lead healthier lives”.

 

Amber-Rose who attends Wyggeston and Queen Elizabeth 1 College, Leicester, and who only draws freehand, took on the task of designing a modern and stylish logo that she hoped would also show the practice as a caring community based surgery with the patients at it’s heart. Speaking at the launch of the new design with Dr Watt and Dr Pradhan, Amber-Rose confirmed “ In considering the design of the new logo, I wanted to combine the image that this surgery looks after all its patients, young, old, male, female and that the patients are at the heart of the surgery and everything it does”. Dr Watt, who is delighted with the new modern design, thanked Amber-Rose for her hard work and presented her with a folder incorporating all the surgery’s stationary with the new logo. Speaking afterwards, she confirmed how pleased the practice was with the new logo, which she hoped would be recognized as Great Oakley Medical Centre for many years to come.

 

 

 Ebola Virus Information

 For Information on Ebola please click Ebola-virus information

 

Practice receives Award

 Eileen Cope receiving award on behalf of Great Oakley Medical Centre

Great Oakley Medical Centre has been recognised with the Investors in Carers GP Accreditation standard, which acknowledges efforts made by staff to support Carers and helping to develop good practice.

The  Practice was presented with their Bronze level Accreditation at the Jane Roebuck Northamptonshire Carers Awards on Wednesday January 28th, where around a hundred professionals and Carers were in attendance at the event held at Barton Hall, Kettering.

The accreditation was designed for GP surgeries to be able to improve identification of and support available to Carers, acknowledge work undertaken to support Carers by Northamptonshire GP teams and provide an accredited framework for GP teams within which to develop services and good practice.

Car Parking

We have a very limited number of parking spaces, which are restricted for use by staff and the short-term use of the disabled and those whose illness prevents them from walking far. Please park responsibly.

Health News from the BBC and the NHS

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