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Online Consultations

The Practice is now offering an online consultation service where patients can contact us about a medical, administrative or prescription issue by clicking on the link below.

Answer a few short questions and we will get back to you within 3 working days. The submitted forms will only be read Monday - Friday during office hours.

Please DO NOT use this online form for emergency requests.

Requesting Appointments

To request an appointment please use any of the below options.

  • Telephone us on 01536 460046 - our opening hours are:-
  • Monday from 8.00am - 8.00pm
  • Tuesday - Thursday from 8.00am to 6.30pm 
  • Friday from 7.30am - 6.30pm
  • Visit the surgery and speak with a receptionist.
  • Use the GP online system - accuRx via the link at the top of this page - please be aware this is not available until 9.00am Monday - Friday

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

  • Telephone us on 01536 460046 Monday to Friday 
  • Reply CANCEL to your appointment reminder text message
  • Log on to the NHS App and choose to cancel a future appointment

Extended Access

Enhanced Access Appointments - Great Oakley Medical Centre

We hold enhanced access appointments . We have a variety of appointment types available Friday mornings and Monday evenings. We do not offer weekend appointments. These appointments are bookable via reception only. 

Enhanced Access Appointments - Kettering Hub  

Enhanced access appointments are also available as a shared service with other surgeries in the area, these are held at Prospect House. 121 Lower Street, Kettering, Northants, NN16 8DN. These are only bookable via reception - please contact Great Oakley Medical Centre to book an appointment.  Please note when attending an enhanced access appointment you need to use the door to the rear of the building (Entrance 2) by pressing the buzzer. 

Appointments are available at the Hub in Kettering at the following times.

  • 4pm to 8pm Monday to Friday
  • 9am to 5pm Saturday

A range of appointments are available at the HUB including the following:

‚ÄčGP - Any routine GP appointments

Nurse Practitioner - any acute minor illness

Paediatric Nurses - any acute illnesses in children between 0-5years

Practice Nurse - Family planning, Blood pressure checks, foot pulses check

Physiotherapy - a specialist assessment of any acute musculoskeletal conditions (over 16years)

Mental Health Practitioner - acute anxiety, depression, stress reaction

If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

Please phone us before 10am if possible, if you need a doctor to visit your home. If you have an emergency you may ring at any time, you may sometimes be advised to call a 999 ambulance for certain conditions.

The doctor will call you first to confirm your home address and allow us to order any visits according to priority. We visit people who are housebound, or who have terminal illness.

Please note that lack of transport is not a valid reason for requesting a visit by the doctor and a doctor can see 4 patients in the time it takes to complete one home visit.

Training Practice

We are approved by the East Midlands Healthcare Workforce Deanery to train foundation doctors. Our first foundation doctor started in August 2013.

Foundation doctors are qualified doctors who have not necessarily chosen general practice for their medical career. They are required to do a four month placement in order to gain experience in general practice.

We acknowledge that some patients may prefer not to see a doctor in training, or a student and we will respect any concerns you may have. Please let a member of staff know if you do not wish to seen by a trainee or be seen by the doctor with a trainee present.


All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.

Patients are advised to ask for a chaperone if required, at the time of booking an appointment, if possible, so that arrangements can be made and the appointment is not delayed in any way. The healthcare professional may also require a chaperone to be present for certain consultations. Many of our clinical and non-clinical staff have received chaperone training and understand the role of a chaperone.